Webkms

AI automation for small businesses

AI-driven back offices built to run themselves

Webkms builds AI products and custom automation systems for small businesses - phones, email, documents, properties, hiring and subscriptions - so your team can focus on growth instead of admin.

Already powering multi-brand operations, property portfolios, and high-volume support teams.

Operations team reviewing automated dashboards

What is Webkms?

Webkms is an AI automation company that builds and runs AI products and custom back-office automations for small businesses in Canada and the US. Its systems read incoming emails, documents and phone calls, decide what they mean, and push the result into the tools a business already uses - Shopify, Google Workspace, Aircall, Gorgias, spreadsheets and databases. Engagements start with a free 45-minute automation audit; custom builds are quoted per workflow, and self-serve products such as the AI Receptionist are pay-as-you-go with no contract.

Seamless across your systems - works with the tools you already use, without forcing a new platform.

  • EMR Shielding Solutions
  • Contempo Views
  • Maginduct
  • Latnex
  • Woremor

Products

One team, a suite of AI apps for the back office

Webkms builds and runs its own products - and custom systems on the same platform. Each one solves a single expensive problem for small businesses.

Solutions

Six systems. Buy the one that hurts most today.

Deployed on their own, on top of the tools you already run - and they compound as you add the next.

Business owner reviewing an automated task board

Operations automation

Keep every workflow moving without chasing people

From first inquiry to final invoice, your workflows run themselves. We design automations that read incoming data, decide what it means, and push it into the right sheet, tool, or person - so projects don’t stall because of missing info, lost emails, or forgotten follow-ups.

  • Auto follow-ups
  • Smart task creation
  • Email & ticket triage
  • Daily summaries
Book an Automation Walkthrough
Invoices and weigh tickets next to a scanner in a site office

Documents & back office

Turn messy documents into clean data and on-time payments

Invoices, fiscal notes, tax letters, weigh tickets, bank statements - your AI document router reads them all, pulls out the key fields, and routes them into the correct folders and spreadsheets. No more lost bills, missed due dates, or manual data entry marathons.

  • AI document routing
  • Auto reconciliation
  • Weigh tickets & fiscal notes
  • Compliance tracking
Book an Automation Walkthrough

How it works

From audit to a back office that runs itself

1

Automation audit

We map how work actually flows through your inbox, documents, phones and tools, and pinpoint the 50–80% of admin that can run itself.

2

Design & build

We build AI agents and workflows on top of your existing stack - Shopify, Google Workspace, Aircall, Gorgias, your databases - no rip-and-replace.

3

Launch & tune

Your team reviews and approves while the system does the work. We monitor, tune and extend it as your business changes.

Industries

Built for operations-heavy businesses

Each industry page is a playbook: the problems we hear every time, what we deploy, and what changed for real clients.

Aerial view of a limestone quarry with haul trucks and benched rock faces on a bright sunny day
Quarries & aggregates

Quarries, Aggregates & Stone

AI automation for quarries and aggregate producers: fiscal note and weigh-ticket processing, ticket reconciliation, daily production reports, stone cutter tonnage tracking, dispatch and inventory.

See the playbook
Packing station in a well-organised warehouse with labelled shelving and shipping boxes
eCommerce

eCommerce & Multi-Brand Retail

AI automation for eCommerce and multi-brand retail: order and margin intelligence, support automation grounded in your own email history, inventory signals and missed-call recovery.

See the playbook
Row of managed residential properties with a document folder and keys in the foreground
Property management

Property Management & Real Estate Portfolios

AI automation for property managers and portfolio owners: document routing for leases, tax letters, utilities and insurance, deadline reminders, tenant call handling and vendor invoice processing.

See the playbook
Service technician beside a work van reviewing a job on a rugged tablet
Field service & trades

Field Service, Trades & Contractors

AI automation for contractors and field service businesses: 24/7 call answering and booking, missed-call text-back, quote follow-up, job documentation and dispatch coordination.

See the playbook
Accounting office desk with client files, calculator and a scheduled calendar on screen
Professional services

Accounting, Tax & Professional Services

AI automation for accounting, tax and professional service firms: intake and appointment scheduling by phone, client document collection, deadline tracking and consistent client communication.

See the playbook
Lawyer in a bright office reviewing a client intake summary on a laptop beside legal files
Legal

Legal & Law Firms

AI automation for law firms and legal practices: 24/7 intake calls, conflict-check and qualification questions, consultation booking, client document collection, court and filing deadline tracking and matter status updates.

See the playbook

Features

Built for real-world operators, powered by AI and automation

Smart, flexible, and designed around how small businesses and eCommerce teams actually work - not how software thinks you should work.

Your automations plug into Shopify, Google Workspace, Aircall, Gorgias, and your existing databases. No need to rip out what’s working - our AI agents sit on top of your stack, read your data, and keep everything in sync 24/7.

  • Shopify
  • Google Workspace
  • Aircall
  • Gorgias
  • n8n
  • Supabase

AI Email Intelligence

Every email is parsed into Date, To, From, Subject and Body, categorized into your custom buckets, and stored for your AI support agent. Perfect, policy-aware replies become a repeatable system instead of a heroic effort.

Shopify & eCommerce Automation

Connect your stores once. We ingest orders, SKUs and costs, track margins, highlight bestsellers and slow movers, and suggest pricing and stock moves - so your catalogue is always optimized.

Voice Agents & Phone Automation

Let AI handle intake, qualification, missed call follow-up, and customer routing - while logging every interaction into your sheets and workflows.

Custom AI Ops Agent

We build AI agents that “think” like your business - pulling from your email history, product rules and internal logic - so answers and decisions stay consistent with how you actually operate.

Testimonials

“Like hiring an entire operations team that never sleeps”

Martha Punla, VP Operations

“As a multi-brand eCommerce company, we were drowning in orders, tickets, and spreadsheets. After implementing the EMRSS Automation System, 80–90% of our admin work now runs itself—and we haven’t hired extra staff to keep growing.”
CEOMulti-Brand eCommerce Company (North America)
“Our quarry used to spend hours reconciling tickets and chasing missing loads. Now AI reads fiscal notes, flags problems, and prepares invoice batches automatically. We just review and approve.”
Operations ManagerQuarry & Aggregates Company
“Property documents, tax letters, utilities, insurance—it was chaos. The automation system now routes every document to the right place and reminds us before anything is due. No more ‘oops’ moments.”
OwnerProperty Management Portfolio

Pricing

Simple engagement models for serious automation work

Already powering multi-brand operations, property portfolios, and high-volume support teams.

Automation Audit

Free 45-minute call

We review your inbox, documents and phone flow and hand you a prioritized automation map - whether or not you work with us.

  • Process walkthrough
  • ROI estimate per workflow
  • Recommended build order
Book an Automation Audit
Most common

Custom Automation Build

Custom quote Scoped per workflow

Email intelligence, document routing, Shopify profit tracking, back-office reconciliation - built on your stack and handed over with documentation.

  • Fixed-scope build sprints
  • Integrations with your tools
  • Monitoring & tuning included
Talk to us

Webkms Products

Pay as you go per product

Self-serve apps with usage-based pricing and no commitment - e.g. the AI Receptionist at $0.90 per answered call. Start in minutes, cancel anytime.

  • No contracts or setup fees
  • Usage-based billing
  • Upgrade to a custom build anytime
Explore our products

Resources

Ideas to level-up your automation strategy

FAQ

Common questions

What kind of businesses do you work with?
eCommerce and multi-brand Shopify operators, quarries and aggregates companies, property management portfolios and service businesses - anyone with a back office that runs on email, documents and phone calls.
Do we need to replace our current tools?
No. Our agents sit on top of Shopify, Google Workspace, Aircall, Gorgias, spreadsheets and your existing databases. We read from and write to what you already use.
How long does a build take?
Most first workflows go live within two to four weeks of the audit. Larger back-office systems are delivered in fixed-scope sprints so you see results early.
Who owns the automations?
You do. Everything runs in your accounts and is documented at handover. We stay on to monitor and tune for as long as you want us to.
Is my data safe?
Data stays inside your own systems and trusted providers under contract. We follow Canadian privacy law (PIPEDA) - see our Privacy Policy for details.

Ready to stop running your business on busywork?

Book a free automation audit. We’ll map your inbox, documents and calls and show you exactly what can run itself.