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Search Service Instance errors

Vladimir Buyevich Senior SharePoint Consultant
Jan 10, 2009

If the Service account hasn’t been given sufficient permissions, the application event viewer logs would be filled with following exception.

Event Type: Error
Event Source: Office SharePoint Server
Event Category: Office Server Shared Services
Event ID: 6482
Date: 4/12/2009
Time: 2:34:37 AM
User: N/A
Computer: DEV01
Description:
Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchServiceInstance (d58a27ff-5312-4d11-8d0e-1e43104dc6c5).
Reason: Retrieving the COM class factory for component with CLSID {3D42CCB1-4665-4620-92A3-478F47389230} failed due to the following error: 80070005.
Techinal Support Details:
System.UnauthorizedAccessException: Retrieving the COM class factory for component with CLSID {3D42CCB1-4665-4620-92A3-478F47389230} failed due to the following error: 80070005.
at System.Runtime.Remoting.RemotingServices.AllocateUninitializedObject(RuntimeType objectType)
at System.Runtime.Remoting.RemotingServices.AllocateUninitializedObject(Type objectType)
at System.Runtime.Remoting.Activation.ActivationServices.CreateInstance(Type serverType)
at System.Runtime.Remoting.Activation.ActivationServices.IsCurrentContextOK(Type serverType, Object[] props, Boolean bNewObj)
at Microsoft.Office.Server.Search.Administration.Gatherer.get_AdminObject()
at Microsoft.Office.Server.Search.Administration.Gatherer.ProvisionGlobalProperties()
at Microsoft.Office.Server.Search.Administration.SearchServiceInstance.Synchronize()
at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

In order to fix this, we need to set the following permissions on the Service account:

  • Navigate to Start->Control Panel->Administrative Tools->Component Services->Computers->My Computer->DCOM Config
  • Right click on oSearch component and select Properties
  • Click on the Edit... button on the Site Bindings dialog
  • Select the Security tab
  • On the Launch Activation Permissions section, select Customize and click on Edit…
  • Now, for the Service Account, check the Local Launch and Local Activation checkboxes and click OK
  • Similarly, on the Access Permissions section, select Customize and click on Edit…
  • Now, for the Service Account, check the Local Access checkbox and click OK
  • Finally, on the Configuration Permissions section, select Customize and click on Edit…
  • Now, for the Service Account, check the Full Control and Read checkboxes and click OK

Perform an iisreset once. Next time onwards, this exception must not occur again.

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